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Ella's Beauty Lounge – Privacy Policy
Last Updated: February 1, 2025
1. Introduction
Ella’s Beauty Lounge (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website [Your Website URL] or engage with our services. By accessing our website or using our services, you agree to the terms outlined in this policy.
2. Information We Collect
We may collect the following types of personal information:
- Personal Identification Information: Name, email address, phone number, and postal address.
- Appointment Details: Service preferences, appointment dates, and times.
- Payment Information: Credit/debit card details and billing information.
- Technical Data: IP address, browser type, operating system, and browsing behavior on our website.
- Communication Records: Emails, messages, and feedback.
3. How We Collect Information
We collect information through:
- Direct Interactions: When you book appointments, subscribe to newsletters, or contact us.
- Automated Technologies: Cookies and similar tracking technologies that collect technical data as you interact with our website.
- Third Parties: Payment processors and analytics providers.
4. Use of Your Information
We use your personal information to:
- Provide and manage our services.
- Process and confirm appointments.
- Communicate with you regarding your appointments and our services.
- Process payments and prevent fraudulent transactions.
- Improve our website and services through analytics.
- Comply with legal obligations.
5. Sharing Your Information
We do not sell your personal information. We may share your data with:
- Service Providers: Third-party companies that assist in delivering our services, such as payment processors and IT support.
- Legal Obligations: Authorities when required by law or to protect our rights.
6. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
7. Your Data Protection Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data under certain conditions.
- Objection: Object to the processing of your data under certain conditions.
- Restriction: Request restriction of processing under certain conditions.
- Data Portability: Request transfer of your data to another organization or directly to you under certain conditions.
To exercise these rights, please contact us using the information provided below.
8. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and analyze website performance. You can set your browser to refuse cookies, but some features of our website may not function properly as a result.
9. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Ella’s Beauty Lounge
3 High St, Cleethorpes
Phone: 07787321119
Email: enquires@ellabeautylounge.co.uk
Website: ellabeautylounge.co.uk