Privacy Policy

1. Information We Collect

When you use our website or submit an enquiry, we may collect the following information:

• Your name, phone number, email address

• Project address or site location

• Any other information you choose to share in your enquiry or message

• Website usage data

2. How We Use Your Information

We use your personal information to:

• Respond to your enquiries and provide requested information or quotes

• Schedule site visits, appointments, and call-backs

• Carry out roofing services you have requested

• Communicate important updates regarding scheduled work

• Improve our website’s functionality and performance

We will only use your information for the purposes for which it was collected, unless legally required or permitted otherwise.

3. Sharing Your Information

We will never sell, rent, or share your personal data with third parties for marketing purposes.

We may share your information only with trusted third parties who assist us in delivering services or as required by law.

All third parties are required to keep your data secure and only process it as instructed.

4. Data Retention

We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy, including satisfying any legal, accounting, or reporting requirements.

If you request deletion of your data, we will remove it unless required to retain it for legal reasons.

5. Your Rights

Under data protection laws, you have the right to:

• Request access to the personal data we hold about you

• Request correction or deletion of your personal data

• Object to or restrict certain processing of your data

• Withdraw consent

To exercise any of these rights, please contact us at info@jhortonroofing.com.

6. Cookies and Website Tracking

Our website uses cookies to improve your browsing experience, analyse site traffic, and ensure functionality. Cookies are small text files stored on your device.

You can manage or disable cookies in your browser settings at any time.

By continuing to use our website, you consent to our use of cookies unless you disable them.

7. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. The latest version will always be posted on this page.

8. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us at: info@jhortonroofing.com